Refund Policy for backendengineering.io

Thank you for choosing backendengineering.io for your IT professional courses. We strive to provide you with the best learning experience. Please read our refund policy carefully to understand our practices regarding refunds.

Enrollment Cancellation and Refund Eligibility

Refund Window

For all live courses, a refund may be requested within 10 days from the date of enrollment. After this period, no refunds will be issued.

For all recorded courses, a refund may be requested within 4 days from the date of enrollment. After this period, no refunds will be issued.

Eligibility

To be eligible for a refund, you must have attended no more than 20% of the live course sessions and have not received any course completion certificate.

Refund Process

Requesting a Refund

To request a refund, please send an email to info@backendengineering.com with your full name, course name, enrollment date, and a brief explanation of the reason for your refund request.

Review Process

Refund requests will be reviewed within 7 business days. We may contact you for additional information or clarification if needed.

Approved Refunds

If your refund request is approved, the refund will be processed using the original payment method within 7 business days.

Non-Refundable Fees

Please note that certain fees, such as enrollment fees or administrative fees, may be non-refundable.

Course Cancellation

backendengineering.io Cancellation

In the event that backendengineering.io cancels a live course, you will be entitled to a full refund of the course fees.

Exceptional Circumstances

Medical or Personal Emergencies

If you experience a medical or personal emergency that prevents you from continuing the course, we may consider a refund on a case-by-case basis. Please contact us at info@backendengineering.io to discuss your situation.

Contact Us

Questions

If you have any questions or concerns about our refund policy, please contact us at info@backendengineering.io

Note: backendengineering.io reserves the right to update or modify this refund policy at any time. Any changes will be effective upon posting on our website.

Thank you for choosing backendengineering.io. We appreciate your understanding and cooperation regarding our refund policy